AI Visibility Audit™

Your customers are asking AI
who to trust.
Is your business showing up?

Before someone clicks your website or calls your business, they may have already asked ChatGPT or Perplexity which businesses to consider. The AI Visibility Audit™ shows you exactly where you stand across those platforms — and what’s holding you back from being recommended.

Request My AI Visibility Audit →

Google isn’t the only place customers look anymore.

More and more, people open ChatGPT, Perplexity, or Google’s AI Overview and ask which businesses to trust — before they ever run a traditional search. The AI answer shapes their shortlist. Whoever gets named gets considered. Whoever doesn’t, doesn’t.

AI platforms don’t rank websites the way Google does. They evaluate your business based on how well it can be understood, trusted, and recommended. That’s a different problem than SEO — and most businesses don’t know they have it yet.

Most businesses don’t know where they stand.

You might be showing up — or you might not. And right now, there’s no clear dashboard telling you how AI platforms interpret your business.

“How do we show up in ChatGPT?”
“Will AI search replace Google?”
“How do these platforms decide who to recommend?”

The AI Visibility Audit answers these questions.

What Is the AI Visibility Audit?

The BrightSignal AI Visibility Audit is a structured analysis of how AI platforms evaluate your business and whether you’re positioned to be recommended in AI-generated answers. You’ll receive a clear, actionable roadmap to improve your visibility.

What We Analyze

01
Trust & Reputation
Reviews, ratings, and consistency across platforms

02
Answer-Ready Content
Whether your site clearly answers real customer questions

03
Brand Clarity
How well your services and expertise are communicated

04
Authority Proof
Credentials, case studies, and third-party validation

What You’ll Receive

A clear picture of where you stand — and what’s holding you back.

AI Visibility Authority Score™A 0–100 score across all four visibility pillars so you know exactly where you stand.
AI Search Visibility TestingReal queries tested across ChatGPT, Perplexity, and Google AI Overviews.
Industry Benchmark ComparisonSee how you stack up against competitors appearing in your place.
Key Visibility GapsExactly what’s preventing AI platforms from recommending your business.
Priority Action PlanThe highest-impact fixes, ranked by how much they’ll move your score.
90-Day Authority RoadmapA month-by-month plan for closing your gaps and building long-term visibility.

Real audits. Real results.

Here’s what the AI Visibility Audit™ found for two recent clients:

Callie’s Sweets — E-commerce Fudge
66/100

40% AI mention rate. Invisible on every purchase-intent query tested. Missing from all category-level searches buyers run before purchasing. Clear 90-day roadmap delivered.

Breakwall Digital — Web Design Agency
72/100

Strong brand presence, but missing from 100% of problem-based queries. Competitors appearing in their place. Specific content gaps mapped and prioritized.

Who this is for

The AI Visibility Audit is built for small businesses that are already investing in marketing — and not getting the results they expect.

It’s the right next step if:

→

You’re running ads, doing SEO, or investing in content — but visibility feels inconsistent
→

You don’t know how your business appears when someone asks AI who to trust in your category
→

A competitor seems to be gaining ground and you’re not sure why
→

You want to understand the full picture of how customers find you — not just Google

You don’t need to be a large company or have a big marketing budget. You just need to care about being found.

AI visibility isn’t something you fix once.

AI platforms update constantly. Competitors keep publishing. The businesses that show up consistently in AI results are the ones that keep improving — not the ones who optimized once and stopped.

After your audit, you’ll have a clear roadmap of what needs to change. If you want help implementing and improving over time, the AI Visibility Retainer picks up exactly where the audit leaves off.

There’s no pressure to continue — this audit gives you everything you need to move forward on your own. But if you’d like a partner to implement and continuously improve your visibility over time, this is the natural next step.

Start with visibility.

Find out exactly how your business appears in AI search — and what’s standing between you and being recommended. Most clients have their results in less than a week.

Request My AI Visibility Audit →